DJI drone and Osmo video broken or will not open

Short answer: if the drone crashes, the battery dies or the card comes out, the last video will not open. We repair DJI videos.

Why?

  • In a crash or power cut the recording is left unfinished.
  • A card that leaves its slot cannot write the last seconds.

Do this now

  • Take the card out; do not switch the drone or camera on again.
  • Copy the MP4 and the LRF file of the same name and keep them.
  • If you use an SD card, set its write protection (WP) switch and keep it.

Do not

  • Do not format the card in the drone.
  • Do not record a new flight on the same card.
  • If the camera offers a repair when the card goes back in, say no; the broken file can be deleted. Copy the card first.

Questions

Do deleted DJI videos come back? If nothing new was recorded on the card, mostly yes; bring the card to our lab.

Does the flight data come back? If it is written inside the video, yes; data in separate files (DAT, TXT) is not part of this repair.

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