MP4 file is damaged or will not open

Your MP4 video does not open, shows an error or a black screen.

Why does it happen?

  • The device switched off or the battery died while recording.
  • The card was removed too early.
  • A copy or a download stopped half way.
  • The card has areas that cannot be read.

What to do

  • If you use an SD card, set its write protection (WP) switch and keep it.
  • Do not format the card or record on it.
  • Do not try other repair programs on the original file.
  • Upload the original file to our site.

What happens next

  • Your file is checked and repaired automatically.
  • You watch a short preview before you download.
  • If the automatic repair does not work, you can ask our expert.

Upload your video

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