Camcorder MTS file is damaged

An MTS file from a Sony, Panasonic or Canon camcorder does not open or stutters.

Why?

  • The card was removed or the battery died while recording.
  • The file was not copied off the card in full.
  • The card failed.

What to do

  • If you use an SD card, set its write protection (WP) switch and keep it.
  • Do not format the card.
  • Keep a copy of all folders on the card.
  • Upload the broken MTS file to our site.

Upload your video

Call us