The SD card says it "needs to be formatted"

Why?

• The card was pulled out or lost power while writing.
• The memory or the controller inside the card has failed.

Do this now

• Do not choose "format" or "scan and fix"; close the window.
• If you use an SD card, set its write protection (WP) switch and keep it.
• Do not put the card into another device.
• If the card gets hot or the computer does not see it at all, stop trying.

Do not

• Do not format the card in the camera.
• Do not try recovery programs on the card itself; do not save what they find to the same card.

Our lab

• We never work on the card itself; first we take a full copy.
• We repair the videos we find and hand them over with their recording dates.

Questions

I formatted it, what now? The videos are often still on the card. If nothing new was recorded on it, the chances are good.

Is this done on the site automatically? No. The card itself is examined in the lab; the site repairs video files only.